Contact Details

Emergency Contact Details
If you require Emergency assistance, Evacuation, or out of office hours assistance please contact the 24 hour Medical Helpline on

T + 353 1 629 7140
F + 353 1 630 1306
E claims@alchealth.com

EMERGENCY ADMISSIONS
To ensure that you, or an insured person, receive qualiy support and assistance, you should contact us as soon as possible after admission, ideally within 48 hours.

Treatment Request Contact Details
You are requested to contact our Medical Services Department at least FIVE working days prior to admission. This will allow us to arrange the preauthorisation of your treatment and will also ensure a smooth admission process.

Please send a fully completed Treatment Request Form at least FIVE days prior to treatment ensuring that your Medical Provider and Doctor complete all questions in sections 4 and 5, by:

  • Scan and email to
medical.services@allianzworldwidecare.com
  • Fax to
+ 353 1 653 1780
  • Post to          
à la carte healthcare claims
Allianz Worldwide Care
18B Beckett Way
Park West Business Campus
Nangor Road
Dublin 12 Ireland
T + 353 1 629 7140
F + 353 1 630 1306
E
claims@alchealth.com 
Failure to complete this form fully will delay our ability to authorise your treatment as we may have to revert to you or the medical provider for further information.

Claims Contact Details
Send completed claim forms to 

à la carte healthcare claims
Allianz Worldwide Care
18B Beckett Way
Park West Business Campus
Nangor Road
Dublin 12 Ireland
T + 353 1 629 7140
F + 353 1 630 1306
E claims@alchealth.com

All claims should be submitted to us with a fully completed Claim Form, original invoices and receipts and all other supporting documentation within six months after the end of the period of cover.